Shipping & Returns Policy
At WoundCareMart, we’re committed to delivering high-quality wound-care essentials with speed, safety, and reliability. Please read our shipping and returns policy carefully before placing your order.
Shipping Policy
Order Processing
- All orders are processed within 1–2 business
- Orders placed after business hours, on weekends, or on public holidays will be processed on the next working day.
Shipping Timeline
- Standard delivery within India typically takes 3–7 business days, depending on your
- Remote or out-of-service areas may take slightly
Tracking Your Order
- Once your order is shipped, you will receive a confirmation email and SMS from our team and you can msg the team for updates on your order
Shipping Delays
- While we work with reliable delivery partners, unforeseen delays due to weather, logistics, or regional restrictions may occur.
- We will always keep you updated in case of significant
Returns, Refunds & Replacements
Due to the medical and hygiene-sensitive nature of our products, WoundCareMart follows a strict No Returns and No Refunds policy.
No Returns or Exchanges
- We do not accept returns or exchanges for any products, whether opened or
No Refunds
- All sales are Refunds will not be issued once an order is placed.
Damaged or Incorrect Products
Although returns are not accepted, if you receive:
- A damaged product, or
- An incorrect item
Please contact us within 24 hours of delivery with photos/video proof.
We will review the issue and provide a suitable resolution on a case-by-case basis.
Contact Us
For order-related support, shipping updates, or product concerns, reach us at:
📧 [email protected] [email protected]
📞 +91 96772 33951
🕒 Support hours: 10 AM – 5 PM, Monday to Saturday
